Privacy Policy

1. Introduction

Welcome to ZekoChat ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chat application.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, password, and profile information (display name, profile picture, bio)
• Content: Messages, media files, and other content you create or share through the app
• Contact Information: Information you provide when contacting support or submitting feedback

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: How you interact with the app, features used, time spent, and frequency of use
• Log Data: IP address, browser type, access times, and pages viewed
• Location Data: With your permission, we may collect location information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activities
• Personalize your experience and deliver content relevant to your interests
• Comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With third-party service providers who perform services on our behalf (e.g., cloud storage, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, property, or safety of ZekoChat, our users, or others
• Business Transfers: In connection with any merger, sale, or acquisition of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (see our Account Deletion page)
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: